Payment Policy

Last updated: September 24, 2026

At Hydia, we offer Cash on Delivery (COD) to provide a simple, secure, and convenient shopping experience for our customers in the United States.

1. Accepted Payment Methods

We currently accept the following payment method at checkout:

  • Cash on Delivery (COD)

2. Payment Restrictions

We currently do not accept:

  • Credit or debit cards
  • PayPal
  • Venmo
  • Personal checks
  • Direct bank transfers

3. Payment Currency

All prices listed on our website and at checkout are charged in US Dollars (USD $).

4. When Will I Be Charged?

  • Payment collection: Payment is collected in cash at the time of delivery. Please have the exact total amount ready.
  • Confirmation: Once your order is placed successfully, an order confirmation email is sent to you.
  • Processing: Orders are processed and prepared for shipment after order confirmation.

5. Payment Security

Hydia is hosted on Shopify, which is Level 1 PCI DSS compliant.

  • All customer information is transmitted using SSL encryption.
  • We do not store sensitive banking or payment information on our servers.
  • Orders are verified through secure systems to help prevent fraudulent activities.

6. Order Verification

Please make sure your shipping and contact information is accurate when placing your order. We may contact you by phone or email to confirm your order before it ships. Orders flagged by automated fraud prevention systems, or orders we are unable to confirm, may be delayed or cancelled for security reasons.

7. Refunds

Refunds are handled according to our Return & Refund Policy. Approved refunds are processed within 7 business days after the returned item is received and inspected. Because no payment is taken online, refunds are issued by bank transfer. Please contact support@hydia.shop to arrange your refund.

Business Information: